Canadian business owners feel depressed at least once a week: study

500 entrepreneurs surveyed

Canadian business owners feel depressed at least once a week: studyBeing a business owner isn’t easy at the best of times but it’s especially difficult these days. That’s evident in a new study released on Tuesday by the Canadian Mental Health Association (CMHA), supported by BDC (Business Development Bank of Canada). The study, Going it Alone: The mental health and well-being of Canada’s entrepreneurs, found that…

Three things business leaders could learn from Donald Trump

Take some time off for pleasure, don't hesitate when you need to fire someone and above all, play to win

Three things business leaders could learn from Donald TrumpFew politicians in recent history have polarized people the way Donald Trump has. Chances are you either love him or hate him. But whatever you think of him, there’s probably something you could learn from the American president. So what’s Trump doing that most business leaders could learn from? Let’s start with the obvious and…

How to put your inner workaholic to rest

National Workaholics Day is no reason for celebration. By working smarter, you could work less – and have more time for family, friends and fun.

How to put your inner workaholic to restJuly 5 is National Workaholics Day. But is this something we should really be celebrating? According to Forbes, the average Frenchman works 18 hours a week; the average Italian about 16.5 and the British work 21.5. But in North America, our idea of full employment is a standard 40-hour week. And in some locales, that…

Doing little things right in business leads to something bigger

Sometimes leaders get so caught up in the struggles of their enterprises that they don’t realize the impact they’re having

Doing little things right in business leads to something biggerWe were going 64 km/h in a 50 zone on our way to bury Larry when we got pulled over. When the police officer asked the reason why we were going so fast, we told him we were on our way to Larry’s funeral. As he marched back to his car with my wife’s licence…

CFIB puts federal election issues on the table

‘Governments haven't always done a great job of understanding the reality of running a small business’

CFIB puts federal election issues on the tableThe Canadian Federation of Independent Business released its Federal Small Business Platform on Wednesday, outlining issues that matter to the group as the nation heads to a federal election in October. “Small businesses employ more than half of Canada's private sector workers and account for 52 per cent of the business-sector GDP,” said CFIB president…

Why measuring is important for businesses of all kinds

Measuring shows our progress, provides targets for employees, gives us something to celebrate and helps us form strategies

Why measuring is important for businesses of all kindsI’m getting slower, there’s no doubt about it. I have been keeping track of my cycling times for the same routes for over five years and each year my times are slower. Since I turned 50, five seasons ago, my climbing is slower by a minute or two for the same hills, and my times…

Four things business owners owe their employees

A safe environment, fair pay, leadership and consideration for employees’ futures should always be at the forefront

Four things business owners owe their employeesI recently heard of a leader within an organization who was treating his assistant much like a slave. Not only was the leader verbally demeaning to the assistant, he would often bring his dog to work and expect his assistant clean up the mess his dog left in the building. Working in a non-unionized environment,…

Body language hacks to project leadership presence on video

Body language, posture, voice modulation and pitch, eye contact, hand gestures, dressing for success and much more

Body language hacks to project leadership presence on videoYou may be a senior-level executive, an innovative entrepreneur, or a respected expert in your field – but when you’re on camera, do you know how to project leadership presence? Sylvia Gorajek is a video strategist and executive producer helping Fortune 500 and Silicon Valley tech startups narrate their stories with impact. I was honoured…

Non-profit and charity executive directors too often isolated

What does a properly functioning board of directors look like and how can its members pull their weight?

Non-profit and charity executive directors too often isolatedIf you’ve ever sat on the board of a non-profit or charity, sports organization or even a company, you’ve probably noticed that most meetings are boring. Usually one person, the president, runs the meeting using Robert’s Rules of Order. After minimal discussion, the board votes on agenda items, provided a quorum has shown up. Without…

Poor customer service suggests Telus is doomed

After wasting hours of my life, I realized I was not the valued customer Telus continued to claim I was

Poor customer service suggests Telus is doomedOne of the first signs of a business headed for decline is poor customer service. When we fail to meet our customers’ expectations for our product or service, they generally start to leave us for other options. Business owners should always keep a close finger on the pulse of our customer service. For the three…
1 2 3 12