Trans Mountain expansion approval embraced by oil patch

Construction expected to begin this year but analysts warn that it will take years to complete and open new markets

Trans Mountain expansion approval embraced by oil patchThe federal government’s approval on Tuesday of the multibillion-dollar Trans Mountain pipeline expansion project is being called a step in the right direction for Alberta’s economy. The Canadian Association of Petroleum Producers said the approval paves the way for Canada to start competing on the world stage. In a statement, CAPP said the approval “means…

When a caregiver becomes a care receiver

Lesson learned: We need to apply child-friendly practices to adult care because when you are ill or injured, you feel like a child again

When a caregiver becomes a care receiverPaid or unpaid, caregivers are never supposed to get sick, right? But sometimes they do. Sue Robins owns a health-care communications company and is the mother of a young man with Down syndrome. Robins used to blog about caring for her son and his encounters with the health-care system. But that all changed the day she received…

Changing jobs? Check out corporate culture first

Put vision, culture and pay/benefits together, and you have the essential ingredients of a perfect match

Changing jobs? Check out corporate culture firstPeople often take jobs for reasons that are far different from the ones that keep them rooted to the same job. Unfortunately, most job-seekers never think about that. If they did, there would be far less turnover, not to mention angst accompanying job-changing. Why do career-builders choose some jobs over others? They match their skills…

Trade confidence dips to lowest level in seven years

Disruptive international trade policies have clearly shaken the confidence of Canadian exporters: EDC

Trade confidence dips to lowest level in seven yearsThe latest Trade Confidence Index from Export Development Canada (EDC) says trade confidence among Canada's exporters fell to its lowest level since the European debt crisis seven years ago. “Disruptive international trade policies have clearly shaken the confidence of Canadian exporters,” said Peter Hall, chief economist with EDC, in a news release on Thursday. “One-third of…

A demotion doesn’t have to be demoralizing

Often when positions don't work out and workers are moved into lesser positions, they welcome them, even though it means a salary cut

A demotion doesn’t have to be demoralizingOne day out of the blue, your boss calls you into his office and says that you've been "reclassified." You have no idea what it means, but it sounds exciting. One thing is certain: You weren't canned. Maybe it's a new job, more power, and yes, a bigger paycheck. Sorry, it's none of the above.…

Canadians continue to hold high debt compared to disposable income

Household net worth rose 2.7% to $11,114 billion in the first quarter, according to StatsCan

Canadians continue to hold high debt compared to disposable incomeThe Canadian household credit market debt as a proportion of household disposable income remained at 177.6 per cent in the first quarter, as debt and income grew at similar rates. In other words, there was $1.78 in debt for every $1 of household disposable income, according to data released on Thursday by Statistics Canada. The…

How to protect your company against fraud

Former RCMP investigator Greg Draper, now with MNP LLP, talks about who is most likely to commit fraud and what they target

How to protect your company against fraudGreg Draper is a former RCMP investigator and current vice-president of Valuations, Forensics and Litigation Support at MNP LLP. Who poses the greatest threat – and why – for fraud? Draper: The simple answer is: the person we least expect. You’d never hire someone if we thought they’d defraud the organization. Most of us go…

The challenge of talking about caregiving at work

Developing a language that meaningfully resonates with our experiences is an essential step toward creating and leveraging social support

The challenge of talking about caregiving at workTalking about caregiving at work can be difficult and stressful. And that’s important because 35 per cent of all employed Canadians have caring responsibilities at home. Dr. Zachary White is an expert in the barriers that natural caregivers face in explaining their responsibilities at home to others, including employers. White is an associate professor at Queens…

How the mobile phone industry meets – or fails – customer expectations

Adrian Chung of J.D. Power talks about the results of the company’s latest wireless survey and why trust is such a huge component

How the mobile phone industry meets – or fails – customer expectationsAdrian Chung, director of the technology, media and telecom practice at J.D. Power in Canada. What are the key results and findings you can take from a recent wireless experience survey you did? Chung: In this year’s edition of the J.D. Power Wireless Purchase Experience study, we saw a decline in overall satisfaction of six…

Tips to finding a good (business) story to tell

Stories are a compact way to communicate vividly, practically and persuasively

Tips to finding a good (business) story to tellStories are a compact way to communicate vividly, practically and persuasively. You can quickly capture people's attention, illustrate abstract principles in action, and appeal to emotions. However, telling stories well is often easier than finding good stories. Almost all of the books, articles, websites, and storytelling conventions on storytelling are about how to craft and…
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